Warranty
Brand O' Guitars are covered by a one year limited warranty from date of purchase, to the original purchaser only. Subject to the limitations contained in this warranty.
If at any time this Brand O' instrument malfunctions as a result of faulty materials or workmanship, Brand O' will repair the defect(s) or replace the instrument, as it deems appropriate at its sole discretion. Brand O' reserves the right to use materials regularly utilized at the time of repair in the event that original materials are no longer available. If replacement of your instrument is deemed appropriate by our staff, Brand O' will replace the instrument with one of the same or most similar style of a value not in excess of the original purchase price of your instrument.
This warranty does not cover:
- Any instrument that has been altered or modified in any way.
- Any instrument that has been damaged due to misuse, negligence, accident, or improper operation.
- The subjective issue of tonal characteristics.
- Shipping damages of any kind.
- Any instrument that has been subjected to extremes of humidity or temperature.
- Normal wear and tear (i.e.; worn frets, worn machine heads, worn plating, string replacement, scratched
pickguards, or damages to or discoloration of the instrument finish for any reason).
- Any instrument that has been purchased from an unauthorized distributor, or upon which unauthorized repair or service has been performed.
In the unlikely event that your instrument is destroyed, lost or damaged beyond repair, while in the possession of Brand O' for repair, Brand O' will replace that instrument with one of the same or most similar style of a value not in excess of the original purchase price of your instrument. Any insurance covering the instrument, including but not limited to collector's value insurance, must be carried by owner at owner's expense.
THIS WARRANTY IS EXTENDED TO THE ORIGINAL PURCHASER ONLY AND MAY NOT BE TRANSFERRED OR ASSIGNED TO SUBSEQUENT OWNERS. IN ORDER TO VALIDATE YOUR WARRANTY, AND AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST RETURN YOUR WARRANTY REGISTRATION CARD WITHIN FIFTEEN (15) DAYS FOLLOWING THE ORIGINAL DATE OF PURCHASE. YOUR PROOF OF PURCHASE OR SALES RECEIPT MUST ACCOMPANY ALL REQUESTS FOR WARRANTY COVERAGE.
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